Frequently Asked Questions
 
Where can I use this card?
The card is accepted at most major pharmacy chains. In addition, many independent pharmacies may also honor the Discount Card. Use the pharmacy locator or contact our Customer Service at 1-888-______-_________ (INSERT NUMBER) to obtain pharmacy location information. If a neighborhood pharmacy is not already participating in our network, please have them call us. The pharmacy will be sent information on how to become a participating provider.
 
What if a pharmacy listed as participating does not recognize the card?
If the pharmacist does not recognize your card or if you encounter a problem at a participating pharmacy, have the pharmacy call the toll-free number printed on the Discount Card.
 
How much will I pay for my prescriptions?
There are four pricing levels for prescriptions. A Discount Program member pays $10 or less for prescriptions in Level 1, prescriptions in Level 2 are $20 or less and in Level 3 prescriptions are $40 or less. All prescriptions with discounted prices greater than $40 are categorized in Level 4. Prices and corresponding prescription levels on this website reflect average prescription prices with the Discount Card. Prices will vary depending on quantity, pharmacy, and your geographic location. Contact a local participating pharmacy for the exact price of your prescription with the Discount Card. Prices are subject to change.
 
What is my average discount on a prescription drug with the Discount Card?
There is no guaranteed percentage of savings on any drug. In order to compete in the market, some pharmacies offer a cash price that is lower than the discounted rate for certain prescriptions. Discounted prices will vary depending on quantity, pharmacy, and your geographic location. Contact a local participating pharmacy for the exact price of your prescription with the Discount Card. Prices are subject to change.
 
What is a generic drug?
Following the Food and Drug Administration’s (FDA) approval of a new drug for sale in the United States, the manufacturer is provided an exclusive period of time in which no other company may sell the same pharmaceutical. This exclusivity period allows the manufacturer to price the drug so that it may recover its investment in the research and development of the new drug. After this time has elapsed, other companies can manufacture generic versions of the brand medication. Since the production of generic medication does not require a large investment in research, development and advertising, the cost of a generic is significantly less than that of brand medication. Generally, the cost of a generic medication is about half the cost of a comparable brand product. Regardless of whether drugs are brand name or generic, all prescriptions must meet the same FDA standards of quality.
 
How can I keep my prescription drug costs down?
We encourage all cardholders to use generic drugs whenever they are available. Using generic drugs is an important way that you can help to save money for yourself. Generic drugs contain the same active ingredient(s) found in the brand-name product. All generic drugs must meet the same FDA standards of quality as the brand-name drug.
 
How will I know if there is a generic equivalent available?
Always ask your doctor to prescribe the generic drug or ask your local pharmacist if a generic is available. Our drug search will allow you to see if there is a generic alternative for a particular medication.
 
 


Discount Card Program is a prescription drug savings program that allows members to access discounted rates for prescription pharmaceuticals at participating pharmacies. Discount Card is not an insurance plan.

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